SOVLED! Windows 10 Mail App Crashes

Since Mail and Calendar is a Store app, you should run the Windows Store Apps troubleshooter if Windows 10 Mail app crashes and you suspect bugs to be responsible. If the issue persists, you may want to perform DISM & SFC scans, turn off antivirus software and firewalls, re-register Mail and Calendar, reset the app, uninstall and reinstall it, … Continue reading to put an end to the crashing and put Mail to good use. 

Mail Crashing On Windows 10: Possibilities 

Generally speaking, on Windows 10, Mail and Calendar is a no-nonsense app that gives a good account of itself in quite a few settings. Still, in the case that your Windows 10 Mail app crashes out of the blue, you should consider these suspects: 

  • Bugs.
  • Corruption.
  • Antivirus software and firewall.
  • Mail and Calendar.

How To Stop The Crashing

Run Windows Store Apps Troubleshooter

  • Step 1: Press Windows + I to open Settings, click Update & Security then pick Troubleshoot.
  • Step 2: Select Additional troubleshooters, choose Windows Store Apps and hit Run the troubleshooter.
  • Step 3: Let the troubleshooter run from start to finish and if it offers a fix, hit Apply this fix.
  • Step 4: Restart your computer.
  • Step 5: When the screen comes back on, launch Mail then see how things turn out. 

Perform DISM And SFC Scans

  • Step 1: Press Windows key, type cmd and hit Run as administrator. 
  • Step 2: In Command Prompt (Admin), type the command sfc /scannow and press Enter to perform the SFC scan. 
  • Step 3: As soon the SFC scan wraps up, type the following commands in Command Prompt (Admin) and press Enter at the end of each to perform the DISM scan:
    • DISM /Online /Cleanup-Image /ScanHealth
    • DISM /Online /Cleanup-Image /CheckHealth
    • DISM /Online /Cleanup-Image /RestoreHealth
  • Step 4: Proceed to type the command exit and press Enter to close Command Prompt.
  • Step 5: Restart your computer. 

Turn Off Antivirus Software And Firewalls

  • Step 1: Open Settings, click Update & Security then pick Virus & threat protection in Windows Security. 
  • Step 2: Under Virus & threat protection settings, hit Manage Settings and toggle off the Real-time protection switch.
  • Step 3: Press Windows key, type Control Panel and press Enter.
  • Step 4: In Control Panel, change View by to Category then hit System and Security.
  • Step 5: Select Windows Defender Firewall, look to the left and choose Turn Windows Firewall on or off. Next, check the Turn off Windows Firewall (not recommended) checkbox in Private network settings as well as Public network settings. Last but not least, hit OK, restart your computer and launch Mail. 

Re-Register Mail And Calendar

  • Step 1:  Press Windows key, type PowerShell and hit Run as administrator. 
  • Step 2: In Windows PowerShell (Admin), run the command Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Step 3: Restart your computer. 

Reset Mail

  • Step 1: Open Settings, select Apps, search for Mail and Calendar in Apps & features then choose it.
  • Step 2: Click Advanced options, pick Reset and confirm your decision. 
  • Step 3: Restart your computer. 

Uninstall And Reinstall Mail And Calendar

  • Step 1: Open Settings, select Apps and choose Mail and Calendar in Apps & features.
  • Step 2: Hit Uninstall and restart your computer once the uninstallation concludes. 
  • Step 3: Open Store, search for Mail and Calendar then hit Get to reinstall the app. 

Frequently Asked Questions

Is Windows 10 Mail the same as Outlook?

Two email clients exist on Windows 10: Mail and Outlook. While Mail is free, there is a paid version of Outlook which possesses more features than its free counterpart. Compared to Mail, Outlook is feature-rich which is why it’s favored by those who rely heavily on electronic messaging. Mail is still sufficient if you use email casually. 

How do I change the default Windows 10 Mail app to Outlook?

  • Step 1: Open Settings, select Apps and choose Default apps.
  • Step 2: Click Default Programs then select Associate a file type or protocol with a program.
  • Step 3: Under Email, select Mail and choose Outlook.

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