Among the web browsers on your PC, only Microsoft Edge works? Then it’s highly likely that your Windows profile is at fault and you have to repair it. Depending on the situation, you may want to create a new profile as well. Spare a bit of time to take a look at this article and learn what must be done.
What You Could Do
Repair Window Profile
In the case that only Microsoft Edge works on your PC, the first thing you should do is repair your Windows profile. You could repair your Windows profile by going through the following steps.
- Step 1: Go to Search bar, type Regedit and press Enter to open Registry Editor.
- Step 2: In Registry Editor, click File, pick Export and save the backup in a secured location. The backup would come in handy if you mess up while using Registry Editor. After you finish, navigate to the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.
- Step 3: Pick each of the S-1-5 folders and double-click on every ProfileImagePath entry to find out which user account it relates to. (If your folder name ends in.bak or.ba, change them according to Microsoft’s guidelines.)
- Step 4: Once you’ve located the user profile that lacks a.bak extension, double-click RefCount, set the Value data to 0 and pick OK.
- Step 5: Double-click State, confirm that the Value data is still 0 and pick OK. Next, close the Registry Editor then restart your computer. When the screen comes back on, determine whether the issue persists.
Create A New Profile
- Step 1: Press Windows + I to open Settings, choose Accounts and select Add someone else to this PC in Family & other users.
- Step 2: Select I don’t have this person’s sign-in information link and choose Add a user without a Microsoft account.
- Step 3: Proceed to enter a username, password and password hint then hit Next. Lastly, sign out then sign back in using the new profile and see how things turn out.
- Step 1: Go to Search bar, type msconfig and press Enter to open System Configuration.
- Step 2: Navigate to Services Tab, select Hide all Microsoft services and choose Disable all.
- Step 3: Go to the Startup tab, hit Open Task Manager and disable everything you see.
- Step 4: Close Task Manager, return to System Configuration and hit OK to save the changes.
- Step 5: Restart your computer.
If the browsers work normally following a clean boot, they must be suffering from software conflict. In that case, you should get rid of recently installed apps. After you finish, you could change back to normal startup.
- Step 1: Go to Search bar, type msconfig and press Enter.
- Step 2: In System Configuration, click Normal Startup in General and pick OK.
- Step 3: Restart your computer.
The Number One Suspect: Corruption
All in all, if only one of your web browsers works while others don’t, your Windows profile must be corrupted. Furthermore, software conflict could complicate the operation of browsers on occasions too. Regardless, you have to take action to ensure that every browser is in working order.
Additional Questions About Browsers
How Do I Fix Edge Compatibility Issues?
The best way to deal with Edge compatibility issues is by running the browser as an administrator in compatibility mode.
- Step 1: Locate Edge shortcut, right-click it and pick Properties.
- Step 2: Go to Compatibility tab, check the checkbox next to Run this game in compatibility mode for and pick a suitable version of Windows via the drop-down menu.
- Step 3: Check the checkbox next to Run this program as an administrator.
- Step 4: Select Apply then choose OK.
- Step 5: Restart your computer.
What Renders My Browsers Unresponsive?
About browsers not responding, the usual suspects include extension issues, incompatible plug-ins, outdated browsers, site problems, etc.
As PCWorld’s senior editor, Mark focuses on Microsoft news and chip technology, among other beats. He has formerly written for PCMag, BYTE, Slashdot, eWEEK, and ReadWrite.