All in all, if your PC experiences issues that involve Intel(R) USB 3.0, it’s possible that the driver is outdated and you must update it. Additionally, you could run the Hardware and Devices troubleshooter, use System Restore, roll Windows back to the previous version, etc. Unable to carry out the solutions on your own and could use some help? In that case, you have come to the right palace.
What Might Have Gone Wrong
It’s not uncommon for Windows to act up but if you suspect that Intel(R) USB 3.0 plays a role, you should keep in mind these possibilities:
- Obsolescence
- Bugs
- Incompatibility
A Few Fixes
Update Driver
You cannot recall the last time you updated Intel(R) USB 3.0? Then there is a good chance that the driver is out-of-date and you should update it. To update the driver, go through the steps down below:
- Step 1: Go to Search bar, type devmgmt.msc and press Enter to open Device Manager.
- Step 2: Expand Universal Serial Bus Controllers, right-click Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) and pick Update driver.
- Step 3: Hit Search automatically for updated driver software.
- Step 4: Restart your computer once the update wraps up.
- Step 5: When the screen comes back on, see how things turn out.
Note: You recently updated Intel(R) USB 3.0? Then there is a good chance that the driver update is the root of trouble. To bring your PC back to normal, you should roll back the driver.
- Step 1: Go to Search bar, type devmgmt.msc and press Enter to open Device Manager.
- Step 2: Expand Universal Serial Bus Controllers, right-click Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) and pick Properties.
- Step 3: Go to the Driver tab, hit Roll Back Driver and follow onscreen instructions.
- Step 4: The moment the process completes, restart your computer.
- Step 5: Determine whether the issue persists.
Depending on the situation, you have to uninstall and reinstall the driver.
- Step 1: Go to Search bar, type devmgmt.msc and press Enter to open Device Manager.
- Step 2: Expand Universal Serial Bus Controllers, right-click Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) and pick Uninstall device.
- Step 3: Check the checkbox next to Delete the driver software for this device before hitting OK.
- Step 4: Restart your computer.
Run Hardware And Device Troubleshooter
- Step 1: Go to the Search bar, type Control Panel and press Enter.
- Step 2: In Control Panel, change View by to Small icons, click Troubleshooting and pick View all.
- Step 3: Select Hardware and Devices, choose Next then follow onscreen instructions.
- Step 4: Allow the process to all the way and restart your computer.
Make Use Of System Restore
- Step 1: Go to Search bar, type System Restore and press Enter.
- Step 2: Choose System Restore, select a restore point and initiate the restoration.
- Step 3: Witness the result.
Roll Back To A Previous Windows Version
- Step 1: Press Windows + I to open Settings.
- Step 2: Select Update & Security then choose Recovery.
- Step 3: Hit Go back to Windows X (X represents the previous Windows version).
- Step 4: Select the reasons why you’re going back to the previous version then choose Next.
- Step 5: Hit Go back to Windows (X), follow on-screen instructions and restart your computer.
Questions And Answers
What tools could I use to troubleshoot Windows issues?
Generally speaking, Windows users could use a lot of tools to troubleshoot issues on their devices. Still, in terms of utility, some tools stand out from the rest:
- Windows Debugger (WinDbg)
- Windows Software Trace Preprocessor (WPP)
- Event Tracing for Windows (ETW)
- USB View
What is the Intel Driver & Support Assistant?
Intel Driver & Support Assistant is a tool that detects Intel and third-party drivers on computers and scans for available updates. You can also use the tool to automate the update of drivers on your PC.
As PCWorld’s senior editor, Mark focuses on Microsoft news and chip technology, among other beats. He has formerly written for PCMag, BYTE, Slashdot, eWEEK, and ReadWrite.