If Canon Quick Menu won’t open, there is a good chance that Print Spooler service is acting up and you should take a look at it. In the case the issue persists, it’s wise to update the printer driver, relocate a few folders and perform a clean boot. New to Canon and don’t know how to carry out the solutions on your own? Then you should find this article helpful.
Canon Quick Menu Not Opening: Why
Dependable and reliable, Canon Quick Menu assists Windows users in managing their Canon printers as well as printing operation. Canon Quick Menu won’t open? Then it’s widely suggested that you consider the scenarios down below:
- Print Spooler is not running.
- Outdated printer driver.
- Errors with Canon folders.
- Interference from third-party software.
How To Get Canon Quick Menu To Open
Check Out Print Spooler
- Step 1: Go to Search bar, type service.msc then hit Enter.
- Step 2: In Services, locate Print Spooler, right-click it and pick Properties.
- Step 3: If Service status says Stopped, hit Start. On the other hand, if Service status says Running, hit Stop, wait for a minute and hit Start. Also, change Startup type of Windows Installer to Automatic too. Last but not least, select Apply, choose OK and restart your computer.
- Step 4: When the screen comes back on, launch Canon Quick Menu and determine whether the issue persists.
Note: On occasion, it’s a good idea to take a look at the dependencies of Print Spooler too. Open Services, right-click Print Spooler, pick Properties and note down all the services under This service depends on the following components. After you finish, back out to Services, locate the noted services then make changes to their Service status and Startup type if necessary.
- Step 1: Go to Search bar, type devmgmt.msc and press Enter.
- Step 2: In Device Manager, locate your printer, right-click it and pick Update driver.
- Step 3: Hit Search automatically for updated driver software.
- Step 4: Allow the process to go all the way.
- Step 5: Restart your computer then see how things turn out.
Relocate A Few Folders
- Step 1: Right-click an empty space on your desktop, hover your mouse over New and pick Folder.
- Step 2: Name the new folder as you see fit.
- Step 3: Press Windows + R, type TWAIN_32 in Run and hit OK.
- Step 4: In the Twain folder, you should find all sorts of Canon files named according to Canon devices connected to your PC. Common Canon files include Wiatwain.ds, SG20, CNQxxxx, etc. If you notice folders that do not resemble the ones mentioned, move them to the folder you recently created.
- Step 5: Test out Canon Quick Menu.
Note: Don’t delete the relocated folders regardless of the result. Otherwise, the operation of Canon devices may go haywire.
Perform A Clean Boot
- Step 1: Go to Search bar, type msconfig and press Enter.
- Step 2: In System Configuration, go to Services tab, check the Hide all Microsoft services checkbox and hit Disable all.
- Step 3: Go to Startup tab, hit Open Task Manager and disable everything you see.
- Step 4: Close Task Manager, return to System Configuration and hit OK.
- Step 5: Restart your computer.
If Canon Quick Menu opens as expected following clean boot, you could conclude that interference from third-party software is the root of the problem. To be thorough, you should uninstall recently installed apps, roll back recently updated drivers, … Finally, follow these steps to return your PC to normal startup.
- Step 1: Open System Configuration.
- Step 2: Tick the Normal Startup circle, select Apply and choose OK.
- Step 3: Restart your computer.
Frequently Asked Questions
Which Canon printer is the best?
Different people have different preferences so the community is at odds about the best Canon printer. If you seek a no-nonsense printer for office work, feel free to pick up Canon PIXMA TS6420A. In the case that you intend to use your printer for commercial purposes, go for Canon i-SENSYS MF742cdw, Canon MAXIFY GX6040 and so on.
What is the purpose of Print Spooler?
As the name suggests, Print Spooler plays a key role in the operation of printers. The service manages print jobs temporarily as your printer is getting ready.
As PCWorld’s senior editor, Mark focuses on Microsoft news and chip technology, among other beats. He has formerly written for PCMag, BYTE, Slashdot, eWEEK, and ReadWrite.